Privacy Policy

Information We Collect

•Personal Information: Name, email address, phone number (if provided)
•Account Information: Username, password (encrypted), membership tier
•Payment Information: Processed securely through Stripe - we do not store credit card details
•Referral Data: Referral links, commission earnings, referral activity
•Usage Data: Login times, pages viewed, features accessed, IP address
•Communications: Support tickets, emails, chat messages with our team

•Service Delivery: Provide access to trading systems, education materials, and platform features
•Account Management: Create and manage your account, process payments, handle refunds
•Referral Program: Track referrals, calculate commissions, process payouts
•Communications: Send important updates, educational content, promotional offers (with opt-out option)
•Platform Improvement: Analyze usage patterns to enhance features and user experience
•Security: Detect and prevent fraudulent activity, unauthorized access, policy violations
•Legal Compliance: Meet regulatory requirements and respond to legal requests

•Encryption: All data transmitted using SSL/TLS encryption
•Password Security: Passwords are hashed and salted using industry-standard bcrypt
•Payment Security: PCI-DSS compliant payment processing through Stripe
•Database Security: Secure cloud hosting with regular backups and access controls
•Data Retention: We retain your data as long as your account is active, plus 7 years for financial records as required by Australian law
•Access Control: Strict internal policies limiting staff access to personal information

•We DO NOT sell your personal information to third parties
•Payment Processors: Stripe receives payment information to process transactions
•Service Providers: Trusted partners who help operate our platform (hosting, email, analytics) under strict confidentiality agreements
•Legal Requirements: We may disclose information if required by law, court order, or government regulation
•Business Transfers: In the event of a merger, acquisition, or sale, user data may be transferred to the new entity
•With Your Consent: Any other sharing will only occur with your explicit permission

•Essential Cookies: Required for login sessions, security, and core platform functionality
•Analytics Cookies: Help us understand how users interact with the platform (you can opt-out)
•Referral Tracking: Cookies track referral links to ensure proper commission attribution
•Third-Party Cookies: Some features may use cookies from trusted partners (e.g., Stripe, payment processors)
•Cookie Control: You can manage cookie preferences in your browser settings

•Access: Request a copy of all personal data we hold about you
•Correction: Update or correct inaccurate information in your account settings
•Deletion: Request deletion of your account and personal data (subject to legal retention requirements)
•Export: Download your data in a portable format
•Opt-Out: Unsubscribe from marketing emails at any time (account-related emails will still be sent)
•Restriction: Request limitation of processing in certain circumstances
•Objection: Object to processing of your data for direct marketing purposes

•YTrade services are not intended for users under 18 years of age
•We do not knowingly collect personal information from minors
•If we discover a user is under 18, we will immediately delete their account and data
•Parents or guardians who believe a minor has provided information should contact us immediately

•YTrade is based in Australia and operates under Australian privacy laws
•Data may be processed and stored in Australia or other countries where our service providers operate
•By using our services, you consent to the transfer of your data as described
•We comply with applicable data protection regulations including GDPR for EU users

•We may update this Privacy Policy to reflect changes in our practices or legal requirements
•Material changes will be communicated via email or prominent notice on the platform
•Continued use of YTrade after policy updates constitutes acceptance of the changes
•The "Last Updated" date at the bottom of this page shows when the policy was last revised

•For privacy-related questions, concerns, or requests, contact our support team
•To exercise your privacy rights, submit a request through your account settings or contact support
•We will respond to privacy requests within 30 days
•If you have a complaint about our privacy practices, you may also contact the Office of the Australian Information Commissioner (OAIC)

•YTrade complies with the Australian Privacy Principles under the Privacy Act 1988
•We are committed to protecting your privacy in accordance with Australian law
•Registered with ASIC (Australian Securities and Investments Commission) since 7 July 2021

Last Updated: 6 December 2025